We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
I cannot say enough about Cannon Funeral Home, John Cannon and his staff. He has always given his best. If you want to be sure your loved one and family is taken care of, I highly recommend Cannon Funeral Home.
A very belated testimonial for John Cannon and Cannon Funeral Home. When my father passed in early 2022, it was the first time that I had to plan a service for anyone, so had to learn everything from A to Z in 24 hours while working through grief. We went to see Cannon first. John was in the middle of a service, but kindly spent a few minutes, gave us some info and asked if we would be able come back later in the day when he could spend more time. We then went down the road to see "the other place." They brusquely asked through the window if we had an appointment, then grudgingly sent someone out to talk to us, and again told us we shouldn't bother to go anywhere without an appointment. Our decision was made at that point.
John and his team were all so kind and professional as they guided us through the process. His facility is beautiful, clean and welcoming and his prices were reasonable. I can't think of anything that went amiss. His staff even stayed at the cemetery until the casket was lowered into the ground, which I thought was a beautiful touch.
I will always recommend Cannon above the place down the road and hope that John stays around long enough to take care of my mom.
John Cannon led my family through the most difficult period of our lives. We lost our oldest son Nicolas Syron May 2nd and John Cannon was my first phone call. As you can imagine, the pain of losing a child is overwhelming. The worry of bringing Nick home from an out of hospital was handled with care and warmth. Nick’s wife Jessica, and both sets of parents are overwhelmed with grief, and we just needed someone to take care of our son. We cannot thank John and Glenn enough.
John and his team were incredibly kind, caring, supportive, and thorough when making the arrangements and planning the services for my husband. When meeting with John he took his time to explain all the steps, details, options with the family and I. He even provided a checklist, which I found to be very helpful to keep track of the details when those days seemed like a blur. He was also very responsive to any questions that I had along the way and was very accommodating throughout the whole process. I would highly recommend John and his amazing team at the Cannon Funeral Home.
I selected Cannon Funeral Home to help me with my wife's arrangements based on recommendation's from others. This was an emotionally difficult time, but everyone I encountered at Cannon was compassionate, helpful and supportive. I would recommend them without hesitation.
I had contacted John when my sister Stefanie passed away. It was a call on a Sunday morning when I called. I have worked with him on other persons passing and it becomes different when it is one of yours. He handled said he would take care of it and he would contact me when we were ready to meet. It all went very well and we as a family was very pleased. I would recommend him and his crew to anyone who needs his services.
I am so grateful to have chosen Cannon Funeral Home in providing services for my friend Mary. John was kind and flexible in planning with me. Mary looked beautiful! we were provided exceptional service from planning to the burial. I can not thank you enough!
I have worked with John and his staff before and as always am so pleased with the high level of care and compassion he brings ...making each family feel like they are the only ones that matter even if he has many others to deal with that week - you feel like you're all that matters! This April as we had to say goodbye to my beautiful cousin who at the tender age of 54 was a heartbreaking loss I can say as her planner from the very 1st phone call until the final goodbye John, Glenn, and the staff met all her needs and made every effort to make this process as user friendly as possible. Having used the online pre planning was wonderful and when the time came our week together was made so much easier knowing how much care and thought they put into every detail!
When you're at the worst, lowest, most vulnerable time in your life it's nice to feel "they've got you" and it will be ok. The compassion and caring and great prices they offer as well as AWESOME service make it the only place to go!!! With a big family I have been at many providers in our area before and I have to say since I've tried the rest I'm proud and thankful to say now I HAVE HAD THE BEST!!! If you want great service don't look any further. THANK YOU JOHN, GLENN AND THE WHOLE CANNON TEAM!
John Cannon and his team did an exceptional job for my family. From the pre planning right thru to the burial, they were knowledgeable, compassionate, professional and very reliable. Thank you!
In today’s times, it’s hard to order a cup of coffee without someone asking you to fill out a survey or write them a testimonial. However, this is one I am more than happy to write. With my father Lenny Taylor’s passing, the family was grief-stricken and at a loss as to who should do what or when. Upon arriving at the wrong(!) funeral home the next morning, we were surprised to learn we didn’t have an appointment there at all. Once we realized our wires got crossed and we had my father sent to the wrong funeral home, we called Cannon Funeral Home and Glen was able to get us in for a consultation within 30 minutes of our call. Glen Ward was not only kind and caring, but he gave us all the direction we were looking for. The service was in three parts over a six-day period with the viewing first, then a Catholic Mass at the church, followed by a Military Honors Service at Saratoga National Cemetery. Each step of the way Glen was guiding and directing us as to what we should expect and what we needed to do. Everything exceeded our expectations. They are professional, accommodating and caring in the right proportions. My family and I thank Glen and his staff at Cannon and would recommend them to anyone with a glowing 5-star review. God bless sincerely, The Taylor Family
John and Glenn did an amazing job with my father in law's funeral last year. Sadly, we had to call on them again this week for my sister. They are so compassionate, make everything easier on the family and go out of their way with top notch personal help and service. We consider them family friends. We are so truly grateful for their kindness, professionalism and help
John Cannon and his staff were professional and caring, they treated us like family. I appreciated his advise not to make rush decision but to think about what I wanted for my husband's service and burial. John delivered my husbands remains to my home knowing how difficult it would be for me to return to the funeral home. John took care of arrangements for Mother and Father in-Law and my Mother. Why would I go any where else.
John, Thank so much for being the calming voice in our time of need! While we were only having a direct cremation as our family lives on Long Island, but Mom passed in Albany, words cannot explain what a wonderful person you are. You made this difficult process easy to understand. You gave us your cell phone number to call with any questions and you even called us to see how we were doing. Our only regret is that you are not located on Long Island, as Cannon Funeral Home would have been the perfect setting to say goodbye to Mom. The world needs more John Cannon's in it! Many Thanks from the bottom of our hearts.... Kim, Matthew and Family February 2021
John & staff, On behalf of our family we want to tell you how wonderful our Mom's service and mass ceremony was recently. Every single thing that you did and said would happen was followed perfectly! It started months ago when we met for the pre-arrangements. I hope you realize how comforting your words were which made the process so much easier. Just the little things we asked meant so very much. The added touch of driving around the house struck a cord with so many and commented about it. Many said who does that, "I said John"! We know our mom would say that you did exactly what she wanted. We greatly appreciate your services during this difficult time !
John and his staff are so professional and caring. They have so much compassion and are so kind when times are rough. They handled everything for my family and we couldn't be happier with everything they did. They went above and beyond for my husbands service. Thanks to John and his Staff! Greatly appreciated!
I highly recommend Cannon Funeral. They were extremely professional, kind, and treated the entire family with respect and dignity.
John, Glenn and their entire staff went above and beyond for our moms service!! their kindness and compassion made a very difficult time, a little easier to deal with. there is nothing that they will not do to help their families deal with such a hard time. thank you so very much!!!!
June Whites Family
John Cannon is a blessing to this community and all families he has served and will continue to serve. His compassion and knowledge is reassuring in the most difficult times. I will ONLY use Cannon Funeral Home. 🌟🌟🌟🌟🌟
Would never use any other funeral home after the thoughtful, kind, compassionate service that John and his staff provided for our family. At 2:30 am I made 2 phone calls from the hospital after my mom passed away. The first call was all business, no compassion and about the payment right up front. What a strange and cold conversation that was and I knew in my gut I couldn't use them and hung up. My second call was to Cannon and when I spoke with John I just knew in his voice this man would take care of us and showed us the compassion you would want for your loved one. I was right, the services from start to finish we're amazing. John took care of every detail and made our experience very special. Thank you John.
John Cannon and his staff are excellent at what they do, he is kind caring and compassionate. He is patient and makes sure everything is handled efficiently and he accommodates all family members especially when they are here from out of town. I have already given his name out for recommendations. So glad we chose him for my Mom’s service.
Very nice place and John Cannon was very nice to all of us. Such a good hearted man. Would definitely use them again, just hopefully not for a very long time.
Huge thank you to John, and Cannon Funeral Home for helping with the amazing service for my dad. From start to finish you were very compassionate during an extremely tough and emotional time in mine and my family’s life. Thank You
Thank you Cannon family for making this hard day very easy for Us all. John Thank you Again for all the Arrangementsyou have made for my Mother in law Barbara Angelo.
The folks at Cannon are the most caring and efficient and thorough funeral home staff I have ever experienced, especially John Cannon. Our Dad's wake and funeral were flawless and the caring continued even after the final ceremony at the cemetery. Thank you John for making a sad time such a glorious time.
The most amazing and heartfelt people you could ever imagine surrounding yourself with at such a difficult time.
John was so helpful and comforting during this time of loss for my family,he went above and beyond, I will use his service for anything else our family needs in the future. Thanks again! Highly recommended
John Cannon was wonderful. He was kind and went out of his way to be helpful. We did not have a lot of money to work with, but we were not treated less than at any time. Would never go anywhere else. Will recommend Cannon Funeral very highly. Thank you so much for everything.
John and his team were so helpful and caring guiding our family through a tough time.
When my father passed away John couldn’t have been any sweeter. He made me feel very comfortable in such a hard time. He was very thorough, asked a lot of questions and wanted to get to know him even though he was gone. They made my dad look very good, even though he had been very sick you couldn’t tell. John was right there guiding me through the whole time from start to finish. The service was beautiful, well put together. I can’t thank him enough for everything he did for my family in our time of need. I wouldn’t recommend anyone else!
Very compassionate!!! Detail oriented!!!! And the best in capital district
Great people, Caring staff. Looking forward to seeing the new building.
John guided us by the hand with an immaculate manner. Every word was thought out, ever detail was practiced. This team is professional, courteous, and gracious. I cannot recommend them highly enough. This group made a very challenging and difficult time for my family much easier to tolerate, as he gently walked is through every step. His contract is transparent, and his advice is sound. John also managed to help us expedite matters for a rapid funeral and memorial. The facility is touching and beautiful, and I couldn't think of a better way to honor our loved one. If I ever need such funeral services again in the Albany area, I would only use the Cannon funeral home.
Thank you so much John Cannon for a wonderful job in serving the families in our communities. God Bless you and Heaven smile upon you . Pastor Kym
John and his staff were wonderful. They took care of every detail and made everything so easy. Very kind and compassionate. SericSerfor my mom we're beautiful. Thank you John ❤️
Cannon Funeral Home preformed my grandmothers funeral. They handled the entire service with thoughtfulness and care. They were genuine and honored each and every one of our requests. We are very grateful for them. We would highly recommend them.